Ecommerce Project Manager
Tryzens, Bulgaria

The Project Manager (PM) is a vital project leadership role for planning, leading organizing and motivating project teams to deliver digital and ecommerce activities for On Boarding or In Life projects.

For In-Life projects the PM is accountable for any support elements of ongoing support contracts including Incident and Problem management

The PM will report directly into our Lead Delivery Manager and will have regular interaction with our Global EVP Operations. The PM must have strong experience delivering digital projects, specifically for eCommerce.

Project Planning and Management

• Drive completion of project scope
• Create and maintain a credible project plan shared with Leadership team, Project tam and Client
• Maximise our performance to project baselines across scope, timeline, revenue, and profitability
• Prepare and distribute weekly progress reports, Burndown charts;
• Organize and lead project status reviews
• Manage risks and issues;
• Manage change rigorously, and ensure client expectations on changes are managed accordingly, and we are commercially protected for those changes
• Manage dependencies and risks with the client and with our internal teams, to proactively mitigate them and defend our baselines
• Resourcing requests to deliver the agreed scope of work
• Tracking and reporting on the financial health of the project
• Implement basic Agile ceremonies such as Stand Ups, Sprint Planning, Backlog grooming and prioritisation, Show and tells, Retros

Team Management

• Assist in team development while holding teams accountable for their commitments,
• Removing roadblocks, rework and inefficiencies to their work;
• Leveraging organizational resources to improve capacity for project work;
• Mentoring and developing team members
• Supporting Clients in managing dependencies, UAT and Sign off process

Team Building

• Promote empowerment of the team
• ensure that each team member is fully engaged in the project and making a meaningful contribution
• encourage a sustainable pace with high levels of quality for the team
• Maximise Client satisfaction during engagement

Solution Architect Support

• Support the Solution Architect and Tech Lead in managing customer expectations for project deliverables

Requirements

• Solid understanding of Software Development Life Cycles
• Expert knowledge of both Agile and Waterfall project management principles
• Proven track record of managing Digital eCommerce projects through production
• Experience overseeing multi-function project teams with at least 8 -12 team members including Developers, Solution Architects, Tech Leads, and QA Personnel with a near shore and offshore distribution
• Balanced business/technical background:
• Sufficient level of technical background to provide highly credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues
• Ability to provide leadership to Solution Architects and collaborate with customers and develop strategies and solutions of high business value Skills required
• Very effective interpersonal skills including mentoring, coaching, collaborating, and team building
• Strong analytical, planning, and organizational skills
• Familiarity with Project financial reporting and forecasting
• Ability to establish/maintain high level of customer trust and confidence
• Proven ability to lead software development projects and ensure objectives, goals, and commitments are met
• Agile Project Management tools such as Jira/Greenhopper, or Equivalent
• Microsoft Project, Visio, and all Office Tools
• Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels
• Creative approach to problem-solving with the ability to focus on details while maintaining the big picture view

Benefits

• Competitive remuneration package
• Technical trainings and certifications
• Flexible working hours, Home office policy
• Food and gift vouchers
• Additional health insurance
• Great work-life balance and 25 days annual vacation
• A positive and fun environment

Job Rewards and Benefits