Who we are?
Admirals is a growing global FinTech company from Estonia. We started as a Neobroker, and today evolved into an Admirals Ecosystem, meeting people's life-long needs and making personal financial management easy to use, affordable, and secure. We are constantly expanding and diversifying our product offerings using market segmentation and known as the quality market leader throughout the years. Today, the Admirals team has over 350 professionals in 18 countries.
Why should you become an Admiral?
- Equality and professional development - as an employer, Admirals believes in a balanced approach towards employee rights and gender equality. We care about your success and development and offer numerous training programs and benefits to enhance your skills and advance your career.
- Global support to the team - our experience in numerous geographical regions enables us to nurture you with progressive policies that respect the value of individual and group cultures. We aim to provide an efficient infrastructure and responsive organization to support you in your daily work-related challenges.
- Our values - we value creativity, innovation, and the power of teamwork that we all bring to the table.
Your daily activities as Junior Account Manager (Italian Speaker) will be:
- Work with new leads to convert to live clients
- Build and maintain strong, long-lasting client relationships.
- Develop trusted advisor relationships.
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
- Collaborate with the Marketing and Customer Support teams to identify and grow opportunities within the designated territory.
- Assist with challenging client requests or issue escalations as needed.
You are best for this role if you are:
- Relevant experience as an Account Manager, Customer Support Manager, Technical Customer Support, Key Account Manager, or any other customer-facing relevant roles, with Italian clients.
- Knowledge of CRM software and MS Office.
- Experience delivering client-focused solutions to customer needs.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Excellent listening, negotiation, and presentation abilities.
- Strong verbal and written communication skills (Italian language).
- Ability to work Mond-Fri 9:00-18:00 (GMT+1).
We are glad to offer:
- Strong employment status by working in a publicly regulated financial company within the top 15 worldwide.
- Gain valuable on-the-job experience and ongoing training and development.
- Professional and personal development in a dynamic and multicultural environment.
We’ll be happy to see you in our team!