Product Operations Specialist
Tinqin, Bulgaria

The role:

We are seeking an experienced and innovative Product Operations Specialist to join our team. The Product Operations Specialist will be responsible for ensuring that products and services are successfully launched, optimized, and maintained throughout its lifecycle.

Key Responsibilities:

· Report locally to Management and functionally to the Head of Product Operations and is part of a Product Ops international team

· Work closely with product management, engineering, design, sales, and marketing teams to ensure that all product initiatives are aligned and executed effectively

· Make sure roadmap and decisions are documented, global metrics defined and followed to improve alignment around the delivery

· Establishes internal best practices, and ensures team members are using tools effectively, and trains and coaches when necessary

· Coordinate transversal topics, and facilitate the resolution of transversal impediments

· Identify key dependencies and implement action plans

· Monitor delivery metrics and identify and address issues to ensure that the delivery is running smoothly, proposing action plan when necessary

· Liaise with the Product Operations team on current processes and procedures relevance and ensure that the product operations function operates efficiently and effectively.

· Provide regular updates on product operations initiatives to senior management (the Head of Product Operations and other stakeholders).

Requirements

· 7+ years of experience in product management, operations, or strategy

· Strong leadership skills with the ability to inspire and motivate stakeholders to achieve their goals

· Excellent analytical and problem-solving skills with the ability to use data to drive decisions

· Excellent communication skills with the ability to communicate to a variety of audiences

· Strong change management and coaching skills with the ability to facilitate change in a fast changing atmosphere and a wide range of stakeholders

· Strong project management skills with the ability to manage multiple projects simultaneously and have an helicoptere view on projects

· Pro-active and business-oriented

· Bachelor's degree in business, engineering, or a related field. A master's degree is preferred

Benefits

We offer:

• Competitive remuneration package;
• Dynamic and interesting work environment;
• Opportunity to use cutting-edge technologies in real projects;
• Collaboration with highly skilled and friendly colleagues;
• Opportunity to learn and enhance your skills;
• Additional corporate trainings, tech conferences tickets;
• Annual employees performance check and reevaluation;
• Team-building events;
• Participation in charity and volunteer activities;
• Life-work balance;
• Social benefits a monthly budget that includes:

1. Additional health insurance Luxury package;
2. Health with priority medical insurance covering severe diseases;
3. Employee Assistance Program, including psychological, finance, and legal advice;
4. Flexible social benefits (food vouchers, fuel vouchers, sport card, and other options);

• Extra days off for loyal employees (+1 additional day paid leave for each year of length of service in TINQIN (up to 5));
• Office perks (coffee, soft drinks, fresh fruits, ice cream, sports, and relaxation area);
• Remote/hybrid working model (employees can choose whether to work from the office or home);
• Flexible working hours;
• Referral program bonuses

If you believe that your profile meets the above requirements and you are interested in joining our team, please apply with your CV in English or French.

All applications will be treated with strict confidentiality. Only shortlisted candidates will be contacted.

The personal data you provide to us is processed by TINQIN AD ( acting as the Data Controller). This data is shared to and processed by the employees of TINQIN for the purposes of reviewing job applications, which is necessary in order to take steps prior into entering a contract with you.

The retention period for your data is 6 months unless you provide us with a consent to keep them longer. If you agree to store your data in our records longer than 6 months and to consider your CV for other openings as well, please fill the consent form: https://forms.office.com/e/CVZZmj9CzD?origin=lprLink

You have the right to obtain information about the processing of your personal data at any time.

More detailed information about the process can be found at Policy on the processing of personal data of job candidates - TINQIN Insurance software solutions.

Job Rewards and Benefits