Customer Service Repesentative with English
Transfermate, Bulgaria
Job Description
Being part of Interpay Bulgaria,TransferMatewas launched in 2010. Since then,Transfermateis the market-leading, international choice for businesses worldwide that send and receive foreign currency payments and are leading the change within the Global Payments Fintech sector.
TransferMate global footprint encompasses 30+ offices worldwide with 26 different nationalities. In Bulgaria alone, we have 900+ employees in Varna, Veliko Tarnovo and Shumen and we keep growing!
We are currently recruiting a Customer Service Agents in our offices in Varna and Veliko Tarnovo!
Shift: 09:00-17:30 (Monday-Friday) with immediate start
Job description:
The successful candidate will contribute to the development and expansion of the service ensuring excellent customer service and efficient administration.
The main responsibilities will include ensuring that all potential and current clients are dealt with in a professional manner and that all client needs are satisfied to the best of our business ability.
The position is a mixture of speaking with customers, database entry, and issue resolution.
Requirements
Key skills required:
- Excellent command of English is a must - both written and spoken
- Professional telephone manner
- Strong communication skills and interpersonal skills
- Good multitasking, prioritization and organizational skills
- Great attention to details
Benefits
- Flexible Working Policy
- 22 Annual Leave Days for all employees plus additional days with length of service
- Lifework days: day each quarter to get your life work done
- Summer flex hours where you can work your 40 hours across 4.5 days
- Additional Health Insurance including dental and vision care
- Team Buildings amp; Parties
- Life Insurance
- Refer a Friend Bonus
- Discounts across various stores, theatres, restaurants
- Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
- CluneTech Life corporate wellness program
- Monthly Food Vouchers
- Mobile Plan with Free Calls amp; Internet
- Company Paid Trainings amp; Learning Accounts
- #OneTeam Awards and Annual Employee of the Year Awards
- Milestone Recognition Program
- Free Sports: Football, Tennis, Volleyball
- Multisport Cards
- Employee Assistance Program
- Meeting Free Days a specific no meeting day where we encourage no meetings so you (and your team) can focus on getting things done!
Please submit your CV in English via the Apply for this position button below. Shortlisted applicants will be contacted within 2 weeks.
When applying for the position, you voluntarily submit your personal data and we will process it for the following purposes: selection of candidates for this position; selection of candidates for future positions occurring within the next 6 months, unless you explicitly state your disagreement; connecting with candidates in connection with the objectives of labor market selection and research; signing an employment or other type of contract. Personal data provided for these purposes will be retained for up to 6 months. You have the right to request the deletion, correction or blocking of personal data if the processing does not meet the requirements of the current legislation or exceeds the stated objectives.