Platform Expert
Immedis, Bulgaria

Immedis provides multi-country payroll and employment tax solutions for organisations with overseas staff whether local or expatriate.

Our Cloud based payroll platform, Immedis, provides a consolidated view of global payrolls, improves process efficiency and ensures data, payroll and tax compliance in over 130 countries worldwide. Backed up by our team of qualified tax experts, you can have peace of mind that your payroll will be delivered accurately, on time, every time.

Immedis is a specialist division of Clune Tech, a multi award-winning global financial services group established in 1996, with over 1,300 employees in over 33 offices worldwide, providing payroll and tax services to organisations and individuals in over 100 countries every day.

At Immedis our mission is to provide:

• Simple,
• Consolidated,
• International payroll amp; tax solutions,
• Using market leading technology innovations,
• To our clients worldwide.

Role Objectives

The Platform Specialist is a role within the Immedis Onboarding team, which will help us to achieve success across GL implementation process, and keeping very high system's configuration standard for customers’ records in Immedis Platform. This will further simplify the customer’s adoption and usage of Immedis Platform.

Our customers (and companies in the global payroll market) are demanding complete end to end system integration to be established as part of their outsourced Global Payroll Service however we might have cases where non-integrated data will be supplied during the initial Onboarding process. In order to achieve the ultimate goal, Immedis have to work with their customers to effect a transition from their current state to the target operating model. Immedis Platform Specialist will be fully supporting the process of system configuration by understanding all system’s features, and following all internal procedures.

Requirements

Immedis Platform Specialist will also play a key role in continuously improving process , leveraging strategic and logical thinking, and also bringing feedback from other internal teams, customers and the market to keep Immedis in a competitive position as a preferred Global payroll vendor.

Responsibilities:

• Completing the system’s setup of customer’s profile in Immedis Platform.
• Applying dedicated system configuration according to client’s preferences and requirements.
• Review and quality assessment of customer’s data in Immedis Platform.
• Ensure timely and professional responses to all incoming queries.
• Sharing ideas and suggestions for improvements.
• Assist with adhoc tasks received by manager.

Required Skills:

• Excellent English language skills;
• Excellent communication skills;
• Knowledge of MS Excel;
• Tech driven thinking is a strong advantage;
• Ability to work under pressure and meet deadlines;
• Must be motivated, professional and able to work on own initiative;
• Previous experience is a plus , but not mandatory;
• Ability to work and administrate any type of software is advantage.

Benefits

We are an entrepreneurial, hypergrowth, global, payroll technology company with global blue-chip customers. We want to appoint a dynamic professional to our Team.

Company Paid Trainings amp; Learning Accounts;

he role is also suitable for people with disabilities 50% incapacitated without medical contraindications for working with PC and sitting posture.

If you are interested in the position you can submit your CV in English by pressing the button Apply for this position.

We would like to thank in advance to all the candidates. Shortlisted applicants will be contacted for an interview.

When applying for the position, you voluntarily submit your personal data and we will process it for the following purposes: selection of candidates for this position; selection of candidates for future positions occurring within the next 6 months, unless you explicitly state your disagreement; connecting with candidates in connecti

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