Immedis is a specialist division of a multi-award-winning global financial services group established in 1996, with over 1,300 employees in over 33 offices worldwide, providing payroll and tax services to organisations and individuals in over 100 countries every day. Our product and software innovation centre is based in Varna Bulgaria and is home to the team leading the future of our technology platform.
The Immedis Product and Development Team have been fundamental in the design and build of enterprise-level cloud software and service-driven solution for the delivery of international payroll and global mobility tax services firmly positioning Immedis as the market leaders in global payroll technology and services.
What Are We Looking For:
We are searching for a motivated, talented and driven Platform Support Analyst?to join our team in?Varna The Platform Support Analyst is a cross-functional role that works with our Customers and all teams across Immedis to ensure that technical issues are managed to resolution in a timely manner.
You’ll provide knowledge and usage tips, along with performing diagnostics on reported problems. You’ll then work to resolve those issues, which can include working closely with our Technology and Product teams.
Along with providing clear communication and excellent customer service (internally and externally) your primary motive is to never receive the same question twice. You’ll regularly step back, look at the reoccurring questions and issues and develop solutions that address this.
This is a great opportunity for someone to work on leading-edge platform and gain great cross-functional technical experience
Requirements
Main Responsibilities:
What Are the Desired Skills:
Benefits
a We are an entrepreneurial, hypergrowth, global, payroll technology company with global blue-chip customers. We want to appoint a dynamic professional to our Team.
If you are interested in the position you can submit your CV in English
Shortlisted applicants will be contacted for an interview.
When applying for the position, you voluntarily submit your personal data and we will process it for the following purposes: selection of candidates for this position; selection of candidates for future p