HRS Services
Verified
Back Office Sales Analyst With German (Hybrid)
- Sofia
- Full Time
This job has closedIt's no longer accepting applications — but similar live roles are just below.
Browse live jobsThe essentials
- Experience< 1 Year
- Career levelEntry Level
- ShiftMorning Shift
- EducationCommunication skills
What you’ll be doing
- Manage and resolve cases related to contract administration, order fulfillment, customer support, billing, and service cancellations.
- Work closely with internal teams and external partners to handle contract-related questions and resolve operational issues.
- Assist with billing and credit procedures, ensuring accuracy and prompt resolution of any discrepancies.
- Monitor cancellation and customer retention activities, effectively addressing complaints and cancellation requests.
- Deliver high-quality customer support and manage inquiries across multiple communication channels.
What we’re looking for
- Fluency in German - C1;
- Very good level of English - B2;
- Ability to work creatively and analytically in a problem-solving environment;
- Professional background in customer support or telecommunication.
Perks & benefits
- Health Insurance
- Life Insurance
- Medical
- Sports and Entertainment
- Transport
About Us
At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!
The extensive exp
Employee reviews
Worked here? Your insights help others make better career decisions.
Share your experienceExplore
Where to next?
Pick up this job's thread — same company, category, city or schedule
Hiring for a role like this?
Post a job free — AI writes the ad and screens every applicant
Post a job free