French Customer Service Representative
Transfermate, Bulgaria
Job Description
TransferMate, Ireland’s most recent tech unicorn, is a global B2B payments technology firm, powering international payments and receivables transactions for the world's biggest brands.
TransferMate is part of CluneTech, a suite of companies providing cutting-edge solutions that simplify global business. We have been recognised as a Great Place to Work for 8 consecutive years, a Best Workplace for Women for the past 3 years and most recently, we were delighted to be recognised as a Best Workplace in Tech for the accreditation’s first year.
Our global footprint encompasses 35 offices worldwide and we do business across 100 countries on a daily basis. We have over 1,600 employees globally and are currently looking for the newest member of our team.
Location: Cluj (Romania)
Work shifts available:
14:00 to 22:30 (Mon - Fri)
Main responsibilities:
- Ensure the highest level of customer service is maintained across all areas.
- Dealing with Corporate and Individual client queries
- Providing excellent and efficient service to all clients in a timely and professional manner
- Offering first class customer service to our French customers
Requirements
- Excellent command of English and French is a must - both written and spoken
- Strong communication skills and interpersonal skills
- Good multitasking, prioritization and organizational skills
- Good attention to details
Benefits
At TransferMate, we are a community of like-minded individuals committed to excellence in everything we do. We create an innovative, collaborative, and supportive workplace that allows our brilliant people to unleash their potential.
Recognised as a both a Great Place to Work and Deloitte Best Managed Company, we believe that recognition goes much deeper than just financial rewards.
TransferMate is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We are committed to building and maintaining a culture which is free from discrimination and harassment and where all employees can bring their best selves to work.